privacy policy

Our contact details

Name: Joshua Lawson Myers

Address: Flat 5 Idaline Court, Cobden Walk, London, SE15 2EJ

Denimolite Ltd is the data controller as defined by Article 4 (7) of the UK GDPR for the use of personal data explained in this Privacy Notice.

The type of personal information we collect

We currently collect and process the following information:

Personal identifiers, contacts and characteristics (for example, name and contact details)
When you make an online purchase, we collect and process transaction-based data which may include your payment card information, billing/delivery address, orders and receipts, email and telephone number. We may also collect technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, for the purposes of fraud screening.
Marketing data, such as your preference for receiving email alerts.
Website user statistics

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:

Entering into transactions
By corresponding with us by telephone, email, in person or social media
Submitting a complaint to us
When you report a problem with our website

The information you give us may include your name, address, email address, phone number and debit or credit card information. Any information you provide to us will only be used for the reason(s) you provided it.

When you visit our website we may automatically collect the following information:

Technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform.
Information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through and from our site (including date and time); products you viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page and any phone number used to call our customer service number.
Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site.

We use the information that you have given us in order to fulfil an order, manage our relationship with you, administer and protect our website and our business and to use data analytics and improve our website for our visitors.

Denimolite Ltd may share your data with the following categories of companies as an essential part of being able to provide our services to you:

Professional service providers, such as marketing agencies, advertising partners and website hosts, who help us run our business.
Paypal
Klarna
Delivery couriers to deliver orders to the address provided.

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:

(a) Your consent. You are able to remove your consent at any time. You can do this by contacting Denimolite.josh@gmail.com

(b) We have a contractual obligation.

(d) We have a vital interest.

(e) We need it to perform a public task.

(f) We have a legitimate interest.

How we store your personal information

Your information is securely stored on secure servers in Ireland. Any payment transactions will be encrypted using SSL technology.

We will only keep personal data for as long as is necessary for the purpose for which it was collected. At the end of that period your data will either be deleted completely or anonymised. However, when you place an order, we’ll keep the personal data you give us for seven years so we can comply with our legal and contractual obligations.

Your data protection rights

Under data protection law, you have rights including:

Your right of access - You have the right to ask us for copies of your personal information.

Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.

Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.

Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at Denimolite.josh@gmail.com if you wish to make a request.

We use cookies on our website. Cookies are small text files that can be used by websites to make a user's experience more efficient.

The law states that we can store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies we need your permission.

You can at any time change or withdraw your consent by contacting Denimolite.josh@gmail.com

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at Denimolite.josh@gmail.com

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk